MediBoom Privacy Policy

Last updated: 29/09/2023

This Privacy Policy outlines how GS GROUP AFRICA TECHNOLOGIES (PTY) LTD, owner of the online pharmacy and health & wellness store, MediBoom, collects, uses, and protects your personal information when you visit and make use of our website [www.mediboom.co.za] (“Website”). We are committed to safeguarding your privacy and ensuring the security of your personal data.

Information We Collect

We collect personal information, which may include, but is not limited to:

1. Contact Information: Name, email address, phone number, and postal address.
2. Account Information: Username, password, and other credentials used to access your account.
3. Health Information: Information related to your health, prescriptions, and medications, when voluntarily provided.
4. Payment Information: Credit card information, billing address, and other payment details when making a purchase.
5. Usage Information: Data about your interactions with our Website, such as pages viewed, products searched for, and IP address.

How We Use Your Information

We use your personal information for the following purposes:

1. To provide and improve our services, including processing orders, delivering products, and responding to inquiries.
2. To personalize your experience on our Website and tailor product recommendations to your preferences.
3. To maintain and secure your account, including verifying your identity.
4. To communicate with you about your orders, promotions, and updates related to our products and services.
5. To comply with legal and regulatory requirements.

Data Security

We employ industry-standard security measures to protect your personal information. However, please be aware that no method of data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.

Disclosure of Your Information

We may share your personal information with third parties, including:

1. Service Providers: We may engage third-party service providers to assist with website operations, payment processing, and other business functions.
2. Legal Requirements: We may disclose your information if required by law, regulation, or in response to a valid legal request.

Your Choices

You have the right to:

1. Review and update your personal information in your account settings.
2. Opt-out of receiving promotional communications from us.
3. Request access to, correction, or deletion of your personal information.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Contact Us

If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at [contact@mediboom.co.za].

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any updated Privacy Policy on our Website with a revised date.